Do you make all of the wigs that you sell?
Wigs in our Hand-Tied, Custom, and Ready-To-Wear collections are all handmade wigs by hairstylist/wigmaker Jenae Eagins. Our Synthetic Wigs are customized factory made wigs.
Can I dye Knottie Gyal wigs?
Yes. Our human hair wigs can be dyed and lightened.
No. Our synthetic wigs can not be dyed or lightened.
Do you make medical wigs (cranial prosthesis)?
Yes. Please click "Wig Insurance" tab for insurance details.
Can I return/exchange my wig?
We DO NOT accept returns or exchanges on CUSTOM WIGS. We may allow exchanging of ponytails, clip-ins, and synthetic wigs depending on issue. Please email us immediately after receiving your order (if there is an issue) to request an exchange.
Are you currently accepting custom orders?
* Please click "Custom Order" tab or email us for details *
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